Integrated people-based approach
Changefirst delivered a solution that ensured a more integrated and people-centred approach to delivering ambitious operational improvements and excellence programs that drove capability costs down by 40% over 3 years and included:
- role-based training workshops
- licensing of the Roadmap Pro® digital platform
- integrated “on-demand” learning delivered on the platform
- associated coaching and specific project application support – e.g. integrating the Change Management process, tools and deliverables into the OpEx roll-out process

Supporting newly trained practitioners
We then worked to support newly trained internal practitioners (i.e. L&OD experts) to feel confident using the new learning to provide consulting and coaching support on more complex changes. Creating active sponsorship for key workstreams and a culture of data driven decision making about the people side of change including:
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co-design and co-delivery of high value change leader interventions
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building internal confidence to use Changefirst’s digital platform, multi-lingual tools and benchmarking analytics to track progress and identify (and address) new risks quickly
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providing data transparency to help leaders make critical transformation decisions.

Scaling capability in the organisation
Change is often seen as continuous by employees with people reporting high levels of change fatigue and difficulties assimilating the change load. With Syngenta L&OD business partners observing similar concerns step 4 was to introduce self-help resources into the mix.
The focus was on equipping heads of business and their line managers with** role-based skills and tools** which included digital “on-demand” learning. In this phase circa 55% of all people accessing Changefirst capability were heads of business and their direct line reports.

Learn more about our:
integrated “on-demand” learning here
Making change everyone's business
In this final phase the focus was on providing a simplified process and self-help resources for employees being exposed to more change.
On-demand learning accessed via Changefirst’s digital platform was a cost- effective way to provide widescale awareness and make resilience building techniques available to thousands of employees worldwide.
