Try a tool: Communications Effectiveness Assessment

Over 40% of practitioners in our client organisations use our CEA tool to gain feedback from impacted groups on communications and to guide their next steps.

The CEA identifies how effective Change Communications are in any given Change Management project. Consisting of 12 questions, the tool asks respondents to provide an answer based on their own experiences, knowledge and feelings.

Used early, and at regular intervals, it can help you collect the data needed to refine and tailor your messaging. And, also, to coach sponsors to overcome potential resistance and mitigate people risks. As well as make future communication planning simpler.