Changefirst are the developers and suppliers of the powerful change management methodology - People-Centred Implementation (PCI).

PCI addresses change management issues associated with implementing business change. It is a comprehensive approach to plan, execute and monitor the people aspects of change and is derived from 40 years of academic research and 20 years of field application and continuous improvement.

The method of People-Centred Implementation uses a robust set of tools to change how people work and behave. It is designed to help change managers plan their initiatives in a way that focuses on the people aspects of organisational change; whether they be new technology, outsourcing, restructuring, mergers or process improvements.

Differentiating PCI®

Our clients use People-Centred Implementation (PCI) because they see it as being far more effective than other change management approaches and very different from traditional change management training. It is:

1. Deployed through a results based ‘learn by doing’ approach giving an immediate return on your training investment.
2. Transferred directly to your people so they build a set of skills which are invaluable in environments of constant change.
3. Completely integrated with a comprehensive set of field tested change diagnostic tools, processes and skills.
4. Rigorous in assessing change risk, planning change implementation and measuring change results.
5. Compatible with processes such as Six Sigma and project planning processes such as Prince 2.

Why PCI?

PCI can be used effectively on a wide range of changes in your organisation including technology, process re-engineering, re-structuring, outsourcing, etc. People that participate in our capability-building processes develop valuable skills that:

• Drive leadership awareness and strategic support for change initiatives.
• Involve people in creating and sustaining successful change.
• Help people to change their behaviour to fit new ways of working.
• Create solid, consistent plans for communication, training and rewards.
• Build commitment to change at all levels of the organisation.
• Measure and track change results.
• Develop change leadership in the organisation.

For a detailed description of PCI Click here.

For more information about what Changefirst offers, call us on +44 (0)1444 450777 or email us