If you are a client and would like further information of Changefirst’s Security Guide, please contact us.
Changefirst collects information from visitors and individuals who actively register for information, or to use specific services on the website. When expressing an interest in obtaining additional information, or registering to use a service, Changefirst requires you to provide contact information, such as name, company name, address, phone number, and email address. For example, we may use information you provide to contact you to further discuss your interest in Changefirst, our other products and services, and to send you information regarding newsletter, position papers, events and other items of interest. Similarly, when purchasing a particular service, Changefirst requires that you provide financial qualification and billing information, such as billing name and address, and the number of employees within the organisation that will be using the Service.
As you navigate the Changefirst website, we may also collect information through the use of commonly-used information-gathering tools, such as cookies that includes standard information from your Web browser (such as browser type and browser language) and the actions you take on the website (such as the Web pages viewed, links clicked (which can also at random and anonymously record mouse movements it does not record any sensitive data, such as passwords or payment detail)). By using our site you are agreeing to the download of site cookies. You can choose to accept or decline cookies by modifying your own browser settings. This information is used by Changefirst to analyse visitor traffic to the website to seek out where we can optimise and improve our wesbite for our users. Visitor information is collected using Google Analytics cookies and does not collect any personally identifiable information. Changefirst also uses a cookie to enable the remember me function for our users of the Pracititioner portal.
All data we provide to third parties does not include personal information. Any data analysis we publish as research is also anonymised and reported as group/industry averages.
Links to other websites
We have links throughout our site that go to external sites – these are not the responsibility of Changefirst and cannot be responsible for their content or privacy policies.
Changefirst’s master agreements include confidentiality provisions that prohibit us from disclosing client confidential information, including user change data, except under certain narrowly defined circumstances. Changefirst agrees not to use, modify, or disclose to anyone other than licensed practitioners any of their respective data.
From time to time, we use data for research purposes and to help us improve and develop the methodology. In these cases, Changefirst may engage third parties (e.g. survey monkey) to track and analyse non-personally identifiable usage and volume statistical information, except where you knowingly accept and provide that information (such as email address and telephone number). Any data analysis we publish as research is also anonymised and reported as group/industry averages.