In an organisation with a £37.5bn investment budget and responsible for 20,000 miles of track, correct project and change management is vital. “Without the correct project management, you’re only minutes away from crisis”, says David Higgins, Network Rail Chief Executive in an interview for
Project Magazine (2013).
Network Rail recognised that managers have a pivotal and difficult role during periods of major change. Very often they have to manage the competing demands of dealing with a major change programme – or even a series of them – which impacts them personally in their role, whilst also having to ...