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PCI™ Methodology Learning and Applying PCI™ PCI™ and Project Management PCI™ and Leadership Development E-change® training and implementation planning on-line


Founded in 1995, we have grown through the constant development, field testing and validation of our proprietary PCI™ methodology. The company was founded by David Miller following a distinguished career as a senior executive in a major global services organisation. Major expansion came a few years later - creating a powerful force for providing wider expertise to the client base.

The distinctive feature of the company throughout its history is its remarkable client satisfaction. This comes from having a unique business model that is completely dedicated to methodology transfer. This approach consistently provides the most effective and economic way to implement significant change.

All the partners, directors and associates working in the Changefirst organisation have been recruited because they have substantial change implementation experience in major organisations and they have excellent skills in enabling others to plan and lead change.



“When we implement we not only install the new technology, structure or processes, but we develop people’s willingness and commitment to change their behaviour to be more aligned with what has been installed.
Measure the effectiveness of previous change implementations with respect to 20 risk factors, benchmarked against our database norms
• Predict likely levels of commitment / resistance, and potential barriers to successful implementation of future initiatives
• Help facilitate mitigating action planning for a particular initiative”.

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Changefirst survey reveals that those organisations who adopt a structured
process obtain the most
business benefit from change

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