A people-centred change management methodology

Our change management methodology, People-Centred Implementation (PCI^®), recognises and supports the role people have in determining the success or otherwise of a change project, and provides the process through which people and organisations thrive through change. It's goal is to build sustainable change capability, whereby you are given the training, tools, resources and support you need for the continued delivery of change. 

To learn more about PCI, visit What is PCI?, watch our PCI in 2 minutes video or download the What is PCI? factsheet.

Change is deeply personal. For organisations to realise the full benefits from change, they must focus on managing people's behaviours, skills and commitments to deliver successful implementation using a clear and structured change management methodology. 

Research by Changefirst with over 2000 change managers demonstrates that over 60% of projects fail to achieve their business case because of a lack of buy-in. That means, for every 5 projects that start, only 2 meet their objectives.  

To manage employee's transition to commitment, the change has to be internally led. Employees require lots of information, training, support, involvement, and rewards to feel more valued and in control of their destiny. Ultimately, it is only when organisations learn new ways of implementing change initiatives, do they sustain them long enough to realise the benefits. 

If you would like more information about the PCI process why not call us on +44 (0)1444 450777 or contact us online to speak to one of our learning services team today.