David Miller hosting resilience event for CIPD Sussex Branch

On 5 December, David Miller, Managing Director of Changefirst, hosted “Building Resilience and Managing Change in the Workplace” at a CIPD Sussex Branch Event in Brighton, UK.

This interactive presentation considered:

the business case for resilience
seven characteristics of highly resilient people
how to develop resilience in individuals and teams
building resilience into the mindset of your organisation

If you are interested in finding out [...]

Posted by jenniferkreger on December 18th, 2012

3 Principles for helping people adapt to change

When helping people adapt to change communication is key.
In addition to effective communication, we offer 3 principles that will help you help your people adapt to change and sustain personal performance. They are:

Treat resistance as natural
Help people understand their own reactions to change
Expect people to go backwards as well as forwards

Our full length article explains these 3 principles in [...]

Posted by jenniferkreger on May 28th, 2012

3 principles for helping people adapt to change

Helping people adapt to change is best done by middle and front-line managers – who we call local sponsors.
They need to:

ask people

involve people

and start the communication from where people are, not where they want them to be.

All of these things are very important during change projects, but when seeking to sustain personal performance there are [...]

Posted by jenniferkreger on June 21st, 2011

Using resilience to improve change performance

It is interesting how some people when faced with disruptive situations tend to “bounce back” while others tend to flounder.  Both groups will experience the same fear and apprehension when faced with change, but one group will recover more quickly through its ability to adapt, cope and maintain results.
By using a simple process of AID:

Assessment
Interpretation
Decision

You [...]

Posted by jenniferkreger on June 10th, 2011

Be more effective during change – Training Journal

An article written by our own David Miller appears in this months Training Journal. Entitled ‘Be more effective during change’, it looks at the role e-learning can play in helping managers deal with change.
The article explains that by managers building their own sense of personal resilience, they are able to take [...]

Posted by Brian Casey on December 22nd, 2010

Change management and austerity

We are about to publish the results of our ‘flash’ survey on ROI and change management. Fascinating stuff it is too. It gives some great information on the inputs and outputs of the change process. Read the initial headline findings here, ROI on Change Management.
But one of the things it brought home to me, was [...]

Posted by Brian Casey on June 25th, 2010

How well do you know your change communications audience?

In this month’s newsletter from Changefirst, David looks at the power of communication and how this underpins a successful change vision and builds commitment to change.  JFK set out an incredibly unifying message, with a clear objective. NASA staff clearly knew what they had to achieve, whilst US residents, and most of the world, could [...]

Posted by Brian Casey on April 15th, 2010

Introducing e-change®

I am pleased to announce the launch of our online business change application, e-change®. In summary, e-change is a complete suite of change processes, tools, resources, and e-learning in a single, business application. It enables change managers to deliver and affect change quickly, and can be adopted without the need for costly offsite training and [...]

Posted by David Miller (Managing Director of Changefirst) on March 11th, 2010