7 December Changefirst is presenting at Managing Change

Recently we’ve had a lot of interest from the public sector and because of this we’ve decided to get involved with the upcoming event, Managing Change, which takes place next Wednesday 7 December at the Barbican in London.
Managing Change is an event for the public sector that is focused on delivering reform effectively. We will [...]

Posted by jenniferkreger on December 7th, 2011

“A C-suite guide to building organisational change capability” webinar now available online

Many thanks to all who participated in our recent webinar, “A C-suite guide to building organisational change capability.”
In case you missed it, would like to watch it again or share with colleagues, the recorded webinar is now available online.  It explores key challenges facing senior executives tasked with managing change in today’s increasingly complex and volatile business environment [...]

Posted by jenniferkreger on November 17th, 2011

Upcoming Webinar: A C-suite guide to building organisational change capability

An increasing complex and volatile business environment has put the need to manage change more effectively at the centre of the agenda for many organisations.
Join us as we consider some of the key challenges facing senior executives at this time, including;

why the effective management of change at a strategic level is a key business issue
review [...]

Posted by jenniferkreger on October 3rd, 2011

What three monkeys told us about culture

There is a supposedly true story about the results of some research into animal behaviour that perfectly illustrates the primary challenge we face with cultural change.
In the study the monkeys show that culture is made up of three elements:

behaviour
known rules
hidden rules

In organisational culture, the same three elements are found.
To learn more about this study and how [...]

Posted by jenniferkreger on July 1st, 2011

3 principles for helping people adapt to change

Helping people adapt to change is best done by middle and front-line managers – who we call local sponsors.
They need to:

ask people

involve people

and start the communication from where people are, not where they want them to be.

All of these things are very important during change projects, but when seeking to sustain personal performance there are [...]

Posted by jenniferkreger on June 21st, 2011

Changefirst signs partner agreement with leading organisational change management specialist Dextera in Latin America

Changefirst is pleased to announce that it has signed a partnership agreement with leading organisational change management and training company Dextera in the Latin American market.  Under the terms of the deal, Dextera will represent Changefirst in Latin America by providing consultancy, training, workshops and certification in PCI (People Centred Implementation) [...]

Posted by jenniferkreger on June 15th, 2011

Using resilience to improve change performance

It is interesting how some people when faced with disruptive situations tend to “bounce back” while others tend to flounder.  Both groups will experience the same fear and apprehension when faced with change, but one group will recover more quickly through its ability to adapt, cope and maintain results.
By using a simple process of AID:

Assessment
Interpretation
Decision

You [...]

Posted by jenniferkreger on June 10th, 2011

Requesting your help in exploring the role of the change agent

We are looking to explore the role of the change agent in more detail. We would very much appreciate if you could spare 5 minutes to complete our online survey by Friday 13 May.
As experienced change practitioners we want to explore the key challenges you face in your role.  What skills and abilities [...]

Posted by jenniferkreger on May 4th, 2011

Whitepaper: Leaders of the Revolution – a guide to building effective change leadership

While a number of surveys and expert reports have shown that a lack of effective leadership is the biggest obstacle to successful change management initiatives, it’s not sufficient to simply point the finger of blame at the top ranks of organisations. Senior managers may be suffering their own change challenges, struggling with their personal resilience [...]

Posted by jenniferkreger on April 8th, 2011

What makes an effective change sponsor?

Sometimes ideas and directives are handed down from executives like proverbial hot potatoes.
As soon as the hot potato is offloaded the sponsor will disappear and can be hard to pin down.
However, effective change is only possible when the sponsors of the change are actively
involved in the change and their commitment is clear to others.
It’s an [...]

Posted by Brian Casey on April 6th, 2011