Restoring Competitive Edge through Operational Excellence

By Audra Proctor, Head of Learning & Development, Changefirst
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Recently, in the course of my work with some of our global client organizations, I’ve encountered at least three major Operational Excellence (OPEX)/LEAN initiatives being deployed. In all cases these have been wide-reaching and highly disruptive to people because of the behaviour shifts [...]

Posted by Audra Proctor (Head of Learning Services for Changefirst) on May 27th, 2015

If I could only choose one thing to focus on…

By Audra Proctor, Director & Head of Learning, Changefirst

lang: en_US

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Surely, we just need to be doing the people bits better in our projects – do we really need all this? This was the killer question posed after circa 50 minutes of discussion about the virtues and [...]

Posted by Audra Proctor (Head of Learning Services for Changefirst) on December 18th, 2014

Is your organisation struggling to cope with change?

By David Miller , CEO, Changefirst

lang: en_US

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84 per cent of respondents from a Changefirst survey(1), said that from their business experience, engaging and empowering internal teams was the best and most cost-effective way to successfully implement major change. This data is supported by 2012 [...]

Posted by David Miller, CEO of Changefirst on November 6th, 2014