Five actions change agents can take to harness informal influence

Two events collided a few years ago to bring the business world back focused on influence. Not since Dale Carnegie’s book in the 1930’s – ‘How to Win Friends and Influence People’ – has so much been written and discussed about the subject.
1. Firstly, Malcolm Gladwell’s best seller ‘Tipping Point- How Little Things Can Make [...]

Posted by Brian Casey on May 31st, 2011