4 qualities of a successful change communications strategy

Staff communications are at the heart of all change projects, yet many companies forget that employees are the company.
We have 4 tips to help you create an effective communications strategy:

There is a shared purpose
There is leadership
The audience has selected the communications plan
Staff feel engaged

Continue to the full length article where we expand and go in depth on each [...]

Posted by jenniferkreger on June 27th, 2011

3 principles for helping people adapt to change

Helping people adapt to change is best done by middle and front-line managers – who we call local sponsors.
They need to:

ask people

involve people

and start the communication from where people are, not where they want them to be.

All of these things are very important during change projects, but when seeking to sustain personal performance there are [...]

Posted by jenniferkreger on June 21st, 2011

Changefirst signs partner agreement with leading organisational change management specialist Dextera in Latin America

Changefirst is pleased to announce that it has signed a partnership agreement with leading organisational change management and training company Dextera in the Latin American market.  Under the terms of the deal, Dextera will represent Changefirst in Latin America by providing consultancy, training, workshops and certification in PCI (People Centred Implementation) [...]

Posted by jenniferkreger on June 15th, 2011

Using resilience to improve change performance

It is interesting how some people when faced with disruptive situations tend to “bounce back” while others tend to flounder.  Both groups will experience the same fear and apprehension when faced with change, but one group will recover more quickly through its ability to adapt, cope and maintain results.
By using a simple process of AID:

Assessment
Interpretation
Decision

You [...]

Posted by jenniferkreger on June 10th, 2011

5 things you can do to engage your sponsor

You present your Business Case for introducing Change Management with gusto and
enthusiasm. After outlining the costs involved, alongside the benefits to the
organisation, the board all nod their heads in agreement. “Great!” one says. “Just what
we need!” says another. “Go do it.” the CEO instructs. They all pat you on the back as
you walk out of [...]

Posted by jenniferkreger on June 7th, 2011