Tuesday 17 April David Miller, founder and Managing Director of Changefirst, is presenting on “Change management versus project management” at APM’s East of England branch.
Pulling on Changefirst’s practical experience of over 16 years David Miller will discuss – using practical examples and ‘war stories
Why change management is critical for successful benefits realisation.
Business drivers for using change management.
The role of project managers in change management.
Six drivers of successful change.
For more information about the event please visit the event page on the APM website.
Tuesday 17 April David Miller, founder and Managing Director of Changefirst, is presenting on “Change management versus project management” at APM’s East of England branch.
Pulling on Changefirst’s practical experience of over 16 years David Miller will discuss – using practical examples and ‘war stories
- Why change management is critical for successful benefits realisation.
- Business drivers for using change management.
- The role of project managers in change management.
- Six drivers of successful change.
For more information about the event please visit the event page on the APM website.
Posted by jenniferkreger on April 20th, 2012
Filed under: Change Management, Project management | No Comments »
Location: Haywards Heath (15 mins from Gatwick)
Type: Full-time / Permanent
Industry: Professional Training & Coaching / Management Consultancy
Function: Business Development / Consulting
Compensation: £24-30K + Performance Related Bonus
Referral Bonus: £500
Overview
Changefirst is a niche training, software and consulting organisation specialising in the field of Change Management.
The main purpose of the role is to assist the Head of Client Services in developing new customers and supporting customer relationships throughout the sales and account management life cycle.
Initially this shall primarily be an internal support role, however the opportunity is available for the successful applicant to rapidly take on more significant client account management, sales or service delivery responsibilities if they demonstrate the desire and ability.
Accountabilities
- Identifying and nurturing commercial opportunities and progressing them through the sales pipeline
- Managing customer and stakeholder relationships
- Create commercial meeting opportunities for the Head of Client Services which are targeted and qualified
- Ensuring accurate client records are maintained and procedures followed
- Upholding Changefirst values and behaviours
Day to Day Responsibilities:
- Manage inbound enquiries and converting them into meetings when and where appropriate
- Maintain CRM database, run regular data searches and proactively manage customer & prospect contact campaigns including personal telephone calls
- Sell, manage and administer the monthly public training/workshop
- Create and manage a proactive contact campaign on Linked In and other social media channels
- Support the proposal writing process through initial drafting and then finalisation
- Work collaboratively with marketing on integrated campaigns
- Business research projects, particularly for client nurturing and visits
- Provide general administration support
- Ensure usage of the services purchased by the client
Desired Skills & Experience
- Demonstrable client/customer management experience
- Ability to articulate complex concepts in a compelling manner on the telephone and in writing
- Proactivity in nurturing client relationships
- Solid business acumen by virtue of experience or education (ideally both)
- Confident in dealing with senior decision makers
- Enquiring mind
- Ability to work autonomously
- Drive, focus and energy
- Entrepreneurial spirit
- Persuasive without being “pushy”
- Change Management, Project Management, Management Consultancy, Sales, Business Development, Account Management, Business Analysis, Training and Marketing experience is all relevant and desirable
- No specific qualifications are required, however post graduate qualifications/MA/MSc/MBA desirable
- It’s key for us is to get the right person for the role and there may be some flexibility in terms of how we structure the role for the right candidate
- Car owner necessary due to location
Please submit a CV and covering letter to jonathan.gamman@changefirst.com
Posted by jenniferkreger on March 5th, 2012
Filed under: Changefirst News | No Comments »
When implementing major change within an organisation both sponsors and agents face the challenge of managing pressures that the change creates.
In this article we examine two main pressures of change:
Acheiving results
The need for inclusion
We then look at their effect on sponsors and agents and provide advice on what organisations can do to manage these pressures effectively.
To find out more continue to the full length article.
When implementing major change within an organisation both sponsors and agents face the challenge of managing pressures that the change creates.
In this article we examine two main pressures of change:
- Acheiving results
- The need for inclusion
We then look at their effect on sponsors and agents and provide advice on what organisations can do to manage these pressures effectively.
To find out more continue to the full length article.
Posted by jenniferkreger on February 17th, 2012
Filed under: Change Management Training | No Comments »
The role of the change agent throws up some unique challenges and opportunities – and our research in this area has provided some interesting results.
WEBINAR: Exploring the Role of the Change Agent – key challenges and research findings.
Date: 24 January 2012
Time: 15:00 (UK, GMT+1) view this in your time-zone
Join us for this 45 minute free webinar as we:
- Take a close look at the key skills and abilities that are critical for a change agent’s success
- Highlight key challenges that change agents face
- Share results of our research in this area
Presenter: David Miller, CEO of Changefirst Ltd
Places are limited so please reserve your place now.
Please note: Everyone who attends this webinar will receive a copy of the Changefirst white paper on the Role of the Change Agent.
Posted by jenniferkreger on January 18th, 2012
Filed under: Research | No Comments »
Changefirst Australia is pleased to announce a PCI Public Workshop in Heidelberg, Victoria on 28 Feb – 1 March.
The People-Centred Implementation (PCI) Public Workshop is for project and change managers who are looking to successfully implement major changes in their organisation but are hitting barriers such as poor sponsorship, low commitment and employee resistance.
Over the course of this 3 day programme participants will apply the PCI tools, research and methodology to a live change project from their own organisation so that they can immediately apply the change implementation plans when they return to work.
This workshop will be held:
Changefirst Australia
Suite 121
40 Burgundy Street
Heidelberg, Victoria, Australia, 3084
To find out more or reserve your space please call Ian Roughsedge on +61 3 9459 4110. The PCI Public Programme brochure is also available here.
Posted by jenniferkreger on January 12th, 2012
Filed under: Change Management Training, PCI | No Comments »
In change implementation, powerful engagement processes are designed to foster commitment, encourage new behaviours and teach new skills.
We believe that there are four components of a powerful engagement process:
- Involvement
- Learning
- Rewards
- Communication
Rewards are a real challenge for change agents because they can seem logical, but are hard to do well. Data we collect from clients shows that rewarding people is one of the highest risk factors in change.
In this article we offer 4 ways you can make rewards work.
Posted by jenniferkreger on December 12th, 2011
Filed under: Employee Engagement | No Comments »
Recently we’ve had a lot of interest from the public sector and because of this we’ve decided to get involved with the upcoming event, Managing Change, which takes place next Wednesday 7 December at the Barbican in London.
Managing Change is an event for the public sector that is focused on delivering reform effectively. We will be presenting “How organisations can build their own change management capabilities to successfully implement major fundamental reforms to the way public services are delivered.”
If you work in the public sector and are interested to learn more please visit the Managing Change website.
Posted by jenniferkreger on December 2nd, 2011
Filed under: Organisational Change | No Comments »
Many thanks to all who participated in our recent webinar, “A C-suite guide to building organisational change capability.”
In case you missed it, would like to watch it again or share with colleagues, the recorded webinar is now available online. It explores key challenges facing senior executives tasked with managing change in today’s increasingly complex and volatile business environment as we:
- consider why the effective management of change at a strategic level is a key business issue
- review your options for addressing this
- explore why it is better to build change capability from within
You can view the webinar online here and we hope you enjoy it.
Posted by jenniferkreger on November 17th, 2011
Filed under: Organisational Change | No Comments »
An increasing complex and volatile business environment has put the need to manage change more effectively at the centre of the agenda for many organisations.
Join us as we consider some of the key challenges facing senior executives at this time, including;
- why the effective management of change at a strategic level is a key business issue
- review your options for addressing this
- explore why it is better to build change capability from within
- Case studies: review some “war stories” from organisations who have done this successfully
Date & Time: Thursday 13 October, 15:00 GMT
Presenter: David Miller, Managing Director, Changefirst Ltd
Limited availability: please reserve your place now.
*Please note – Everyone who attends this webinar will receive an advance copy of the Changefirst white paper entitled “A C-suite guide to building organisational change capability.”
Posted by jenniferkreger on October 3rd, 2011
Filed under: Organisational Change | No Comments »
Psychologically, resistance to change is all to do with people feeling loss of control and disruption. But what causes people to feel this way?
Over the years we have identified five main triggers of resistance to change:
- People feel their future security could be threatened
- They will be negatively impacted financially
- People’s work relationships change
- Changes are made to their levels of responsibility
- The learning curve for the new role is too steep
As a leader of change how do you manage these factors and feelings? In our full length article we take a close look at each of the five triggers in order to help you reduce resistance to your change projects.
Posted by jenniferkreger on August 26th, 2011
Filed under: Change Management, Resistance | No Comments »
