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Founded in 1995, Changefirst® provides a step-by-step change implementation methodology to help organisations manage strategic change initiatives. Called People-Centred Implementation (PCI), it has been developed over ten years through extensive research and client validation. Changefirst trains and supports line managers and change agents to use this methodology to lead transformations in their own organisations.
This means that the firm transfers the necessary knowledge, skills and processes - and provides coaching support - to enable internal change champions from within an organisation to implement and manage strategic initiatives, such as mergers, cultural change, outsourcing, restructuring, quality/service improvements and new hardware/software installations. This approach provides a better, more cost effective solution than relying on external consultants.
Changefirst’s clients include ‘blue-chip’ businesses in 35 countries - including Agfa, Allied Irish, BOC, Barclays, British Gas, Centrica, Diageo, Lloyds TSB and Nokia - as well as IT consulting firms like BT Consulting, SAIC and Siebel. The firm is based in Haywards Heath, West Sussex, UK.
Changefirst has three core beliefs which define its work:
- Organisations are most successful when they develop the organisational capabilities to plan and execute change themselves.
- You only successfully transfer learning to people if you immerse them in a process that embeds skills and the intellectual property (tools, surveys, templates etc).
- People learn by doing real work. Working on real issues means that the rates for learning retention and return on investment increase dramatically.
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